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Privacy
This page describes what the site does with the information you give it, based on the code that runs the quote form. In short: your answers and photos come to us by email, and the server keeps two short-lived spam checks and a 90-day log with no name, phone or email in it.
What the quote form sends
When you press Send, your browser sends the form to our server, and the server writes one email to the business inbox with:
- the forms of carbide you ticked, and any exotic metals you typed in
- the weight and unit, or the number of containers
- ship or pickup, and your city, state and ZIP
- your name, company, phone, email and notes
- how you want to be reached (Call me or Email me)
- the number of photos, the page you sent from, and the time
Photos travel inside that same email, up to six of them. Before they upload, your browser redraws each one at no more than 1600 pixels on the long side and saves it as a new JPEG. The copy that is sent is a fresh image, so it does not carry the original file's embedded camera details, such as GPS location.
If you give an email address, the message is set up so that a reply from us goes to you. The form also sends the time you spent on the page and a hidden field; both are spam checks, and neither is stored.
Underneath the Send button, the form says this, word for word: By sending this you agree that CarbideBuyerUSA may call, text or email you about this quote. Your details and photos are used to answer this request and for nothing else.
What the server keeps, and for how long
Apart from the email, the server keeps three small records. Each one deletes itself when its time runs out.
| Record | What it holds | How long |
|---|---|---|
| Send counter | A count of forms sent from your IP address in the current hour, keyed to that address. It caps sends at 10 an hour; past that, a form is not delivered. | Up to two hours |
| Double-send check | The digits of the phone number you entered. Another request with the same number inside 10 minutes is not sent, so pressing Send twice delivers one email. | 10 minutes |
| Request log | The forms of carbide chosen, the weight, ship or pickup, the state, the photo count, the page and the time. No name, phone, email, company, city, ZIP, notes or photos. | 90 days |
To send more than 10 forms in an hour, or a second request within 10 minutes, call (877) 838-9920 and we will take the details by phone.
Phone calls and email
Calls to (877) 838-9920 go through a phone provider, which rings the business's phones. The number takes calls only.
Mail sent to help@carbidebuyerusa.com reaches the business by email. Quote emails from the form are delivered to the business's email inbox, which is kept by an email provider.
No analytics or advertising tags
The pages carry no analytics scripts, no advertising or remarketing tags, and no social media pixels. They set no cookies of their own, and the fonts and photos load from this site rather than from another company's servers.
The only scripts on the pages are the site's own: the menu button, the carbide content calculator and the quote form. Links to outside sources, such as state statutes and government reports, open in a new tab, and those sites have their own privacy rules.
Like any website, the pages and the form pass through the servers of the company that hosts the site.
Questions about this page
Ask about anything here, or about a request you sent, by email at help@carbidebuyerusa.com or by phone at (877) 838-9920. If this page changes, the new version replaces this one at the same address.
